Support &
troubleshooting
When something isn’t working, we help resolve the problem so you can get back to work.
IT SUPPORT
IT help today
Advice for the long term
We’re your first call for IT support, remotely and in person—from everyday troubleshooting to planning changes to your equipment, software, networks and cloud services.
Support &
Equipment &
upgrades
We take care of equipment replacements and upgrades, from choosing a cost-effective solution that suits your needs and budget to supply, setup and data transfer.
Networks, files &
communication
We connect offices, equipment and networks, and set up shared files, communication and collaboration tools to help your team work together.
Email &
cloud services
We provide Microsoft 365 services, email hosting and support, and recommend it for business email and collaboration. We also provide support for Google Workspace and other platforms.
SOME OF THE THINGS WE’VE BUILT
Software we’ve
designed and built
We design and build custom software around your data and the way you work—from requirements and design through development and testing.
EVENT MANAGEMENT
Fish.Digital
Fishing competition software that processes photo entries sent by SMS/MMS, with online registration, payments and live results.
AGRICULTURE
Rice$cenario
Water budgeting and gross margin calculator for rice growers, with built-in crop cost templates and standard pricing.
AGRICULTURE
PI Predictor
Predicts the PI date of rice crops to help growers improve yield.
AGRICULTURE
Harvest Information
Delivery depot information for rice growers, combining live business data and camera feeds.
OUR TEAM
Meet
Custom Bits
Trevor, Alan, and Katie make up our Leeton team. Custom Bits Computers has supported local businesses and individuals since 2008.
Trevor Peacock
Business support & cloud solutions
Trevor focuses on business IT support, cloud solutions, servers, networking and project delivery.
Outside work, Trevor enjoys performing music and playing in concert bands.
Alan Gale
Hardware & installation
Alan handles hardware repairs, component replacements and equipment installation.
Outside work, Alan enjoys restoring vehicles.
Katie Terwilliger
Business support
Katie handles accounts, communications and client management, and shares enquiries and appointment bookings with the rest of the team.
Outside work, Katie enjoys growing fruit, vegetables and herbs, along with ornamental plants and succulents.
Why we started
Trevor founded Custom Bits in Leeton in 2008 to give local businesses access to dedicated IT support close to home.
Our work has evolved with technology. Broadband made remote support practical, while more reliable computers shifted our focus towards software and services. We continue to explore new tools, including cloud services, collaboration tools and AI, to understand where they can be useful to our clients.
LET’S TALK
Tell us
what you
need
The form is the best way to reach our small team. Tell us what you need help with so we can get back to you with useful advice.
PREFER TO CALL?02 6976 0476
- We may be helping another customer or on a call.
- Take your time—our voicemail allows long messages.
- More detail helps us respond promptly with useful advice.
Monday–Friday, 9am–5pm
Visits strictly by appointment.
FROM CUSTOM BITS
Advice &
articles
Advice on IT, security and making better use of technology.